Level Up Issue

[RipNC]

Yesterday when leaving CG while in manual mode and raising rear jacks the front jacks retracted as well, not good. Any ideas what could cause this?

We're at a new CG and were able to level on a less than great gravel site (yesterday was a perfect concrete slab), but concerned that yesterday's action was a sign of a larger problem heading our way.

Thanks!

[Montana Man]

There is a option to raise all the jacks at once. It is designed to use after the trailer is hitched. Could you have pressed that option?

[RipNC]

I don't think so. Is that option accessed using the up/down arrows on the left side of the display? Perhaps I fat fingered it when I thought I selected manual and didn't notice the display change. Do you know what the display reads to access the retract all function?

I hope you're right, easier to fix my brain (maybe) than the Level up.

Thanks

[Montana Man]

Yes, you can select it by scrolling with those arrow buttons.

[RipNC]

Thanks! I recall that option now, never paid much attention to it other than to just skip past to "Manual" mode. I guess I could have "fat fingered" it.

I've only used autolevel (inconsistant on the "level") and to hitch I raise the rear jacks and manually control the front jacks to hitch. Because I've always had to tweak "level" I assumed the Hitch function would be out of whack. I guess I need to recallibrate and try to use some of that tech a little better.

Thanks again.

[MARK A]

Auto Retract will drop it to the ground if you select it,, if your pickup isn't there.
Also I had the front drop because it wasn't nose high when I started auto level.


Mark

[Montana Man]

You're welcome! Auto level isn't an exact science. There is a percentage of inconsistency that exists. Sometimes it is enough to notice inside the trailer thus requiring tweaking. We'll have to make adjustments sometimes due to settling.

[RipNC]

Funny thing is, we can put my 2' level on one side of the centerline and get driver side high and then put it on the other side and read driver side low. Makes me wonder about the framing structure below the deck. Anyway we just aim for "close enough". Front to back on the floor is different than the top of the island.

[RipNC]

Update: when we broke camp yesterday Beth was retracting slides and the front jacks retracted. Called Lippert from next CG and found that one of the hydraulic valves was not closed all the way (hex set screw was not fully counterclockwise as it should have been). I've adjusted the valve accordingly and hope that will have solved this problem...

[whiterose]

Originally Posted by RipNC

Update: when we broke camp yesterday Beth was retracting slides and the front jacks retracted. Called Lippert from next CG and found that one of the hydraulic valves was not closed all the way (hex set screw was not fully counterclockwise as it should have been). I've adjusted the valve accordingly and hope that will have solved this problem...

I have worked with Lippert on furniture and slide issues, great company.

[rohrmann]

This is just an observation, but I never have to put the keypad into Manual Mode for setting up the rig or getting ready to roll. Setting up, I just turn on the keypad and push the front button until the weight is off the hitch, move the truck away, and then hit the Auto level button, unless I need to raise the front more, again just pushing the front button, then the Autolevel.

When breaking down, I turn on the keypad, raise the front until I can back into the hitch, and once hitched, hit the retract button and lift the landing jacks with the front button and then push the rear button and all the four rear jacks come up. All these operations without ever going into Manual Mode. I also never use the feature of trying to get the system to return to the unhitch height, just seems to be a waste of time.

[Mikendebbie]

The process described by Rorhmann always works for me.

[PatrickandMarga]

I agree 100% with Rorhmann.
One time we had an issue and called Lippert- They solved it by adjusting one of the valves - easy fix, but unnerving when jacks/slides were not working properly.

[mazboy]

manual mode? never.


just do your thing. retract.

[MaxwellD]

Rorhmann I do the same as you and others but I start by retracting the rear jacks first, then raise the front to hitch up. My thinking is that raising the front with rear jacks down may stress the rear jacks? I have wondered if what I am doing is necessary or not, but it kinda made sense to me so that is what I continue to do. I have not used manual except to change a tire.
max

[Mikendebbie]

I also raise the rear jacks first before raising the front for the truck hitch height. It’s a habit I developed 30 years ago when I had pop-ups…raise the rear jacks first.

[Carl n Susan]

For the hydraulic Level Up system, there really is no need to raise the rear jacks before adjusting the front to hook up. The system is pretty smart and will raise the rear jacks as the front jacks extend. Either use the Left/Right buttons or the Front button to raise the hitch to hook up height. There is no need to fuss with Manual mode. Once hooked up, use "Retract All" to raise all the jacks. It is really easy and simple.

[Roy & Georgia]

I HAVE had to use manual mode a couple of times when we parked on very unleveled ground. Once just last weekend in a CG where the pad sloped to one side. Traded auto level and it tried but couldn’t. Just gave an error message. Leveled in manual and my CS tires were about 6” off the ground.

[rohrmann]

Originally Posted by MaxwellD

Rorhmann I do the same as you and others but I start by retracting the rear jacks first, then raise the front to hitch up. My thinking is that raising the front with rear jacks down may stress the rear jacks? I have wondered if what I am doing is necessary or not, but it kinda made sense to me so that is what I continue to do. I have not used manual except to change a tire.
max

You can't stress the rear jacks by lifting the front of the rig. Visualize the rig as having a three point leveling system. The front jacks are plumbed together so fluid flows back and forth as the rig is leveled side to side. Then visualize the middle and rear jacks on each side as one jack on each side because those are also plumbed together so fluid flows between the jacks on each side, so lifting or lowering the front of the rig just causes the fluid to flow and the jacks move up or down as needed, keeping the load between them that same. The system is really well engineered and is generally pretty reliable.

[RipNC]

Update: well apparently the issue has nothing to do with the controls and may be a leaking front jack valve. LCI suggested first making sure the manual valve (set screw in bottom of valve) was fully closed ("counterclockwise but don't crank it"). Did that for about half a turn, still no joy. Next support guy has suggested swapping out middle valve to front (on the agenda for tomorrow) to see if that solves the front jacks moving during slide retraction. If so, suggests getting valve replacement thru Keystone warranty.

Any tips on valve swap? I know to hookup and retract hydraulic slides and landing gear, anything else?

Thanks in advance.