Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > HAVE MOC WILL TRAVEL > Internet & Cell Phones
Click Here to Login

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-26-2022, 09:24 AM   #1
tjblocker
Established Member
 
Join Date: Dec 2018
Location: Box Elder
Posts: 17
M.O.C. #23122
problem Winegard 360+ Router

This is for anyone thinking of buying a Winegard 360+ router.

Upon install, I found that this would work with my Roku, a DISH receiver wifi, two android cell phones, and a Chromebook. However it would not work with a Lenovo laptop running Ubuntu 22.04. The laptop connects without Internet and I've been unable to make it work. I can shut down the laptop, restart the router, and go to network connections and see that the router thinks it's connected to my laptop. But this is not possible since the laptop is powered down. The router holds a permanent and flawed connection forever to Ubuntu OS.
I notified the seller and was sent a replacement router. However, the replacement behaved just like the original. It was easy to get customer service to send me a replacement, noting that the replacement had the same problems. Their customer service makes a good effort to support the product.
I also find that the router is unstable. I have to reboot it at least once per day. And connection speeds are in the 6-9mbs range, and I'm in an area with very strong cell signal. I expected something a little faster.
I don't think this was quite ready for prime time. It needs work. And while they are at it they should add support for 5ghz.
I'm a retired software engineer whose done a lot of network programming. I have an above average understanding of LAN and WAN.
I've used Lenovo laptops running Ubuntu for many years. The combo is rock solid stable. This is the first time I've had such trouble with wifi connections. I do not think the problem lies with Ubuntu.
 
__________________
Tom and Claudia Blocker retired fulltimer nomads
2022 3231CK
2019 Ram Cummins 3500 SRW air bags
B&W puck system hitch
tjblocker is offline   Reply With Quote
Old 07-26-2022, 11:57 AM   #2
jsb5717
Montana Master
 
jsb5717's Avatar
 
Join Date: Mar 2019
Location: Milwaukie, OR
Posts: 1,085
M.O.C. #23668
Are there other Wifi routers you've used that have worked with Ubuntu? I know next to nothing about Linux OS's but it does seem there are some universal protocols that have to be in place in order for LAN and WAN systems to cross-function with all kinds of different hardware along with various OS's and their different versions.

Is there a WAN port on the router into which you can connect a different Wifi router to see if it connects any better? Or even a wireless Wifi amplifier/booster you could try?

Seems like you shouldn't have to go through any of these steps but just thinking out loud for troubleshooting purposes.

Edit: just wondering about any Out-of-date issues? Old OS or old hardware that's isn't up to speed with newer hardware?
__________________

Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana HC 305RL / HW Progressive EMS / Demco Recon Hitch on B&W Ball
2012 RAM 3500 Big Horn Crew Cab 4x4 SRW / AMP Power Running Boards / Air Bags
jsb5717 is offline   Reply With Quote
Old 07-26-2022, 12:11 PM   #3
tjblocker
Established Member
 
Join Date: Dec 2018
Location: Box Elder
Posts: 17
M.O.C. #23122
First and most of all, I want to thank you for you input.

My wife and I are nomads who live in a fifth wheel. We travel A LOT and we've been in more RV parks than I can count. Many if not most of these offer WIFI. While not very good, most work to some degree. I've never seen a time in which I could connect our many devices while not being able to connect the laptop. IOW, the laptop has always worked in the past if anything works. Actually, the laptop will sometimes connect when our phones will not.

I'm reaching out to the internet using a web browser using the TCP/IP protocol. The port number is universally set at 80 and nobody would be able to connect if this port was closed. And... I've been unable to find a place in settings where I can configure ports. I suspect they've opened the common ports (23, 80, maybe 53, 25, etc). Most routers offer this, but I can't find it in the Winegard.
Thanks again. I truly appreciate it
Tom
__________________
Tom and Claudia Blocker retired fulltimer nomads
2022 3231CK
2019 Ram Cummins 3500 SRW air bags
B&W puck system hitch
tjblocker is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 04:37 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2022, vBulletin Solutions, Inc.