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Old 10-10-2012, 10:52 AM   #1
Phil Eyler
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Join Date: Mar 2009
Location: Loogootee
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Fireplace Fan

My fireplace has worked great until recently. When I turn it on, it works fine for awhile, then the `fan just kicks off. If I turn the fireplace off for awhile and then restart it, the fan works again for a time but kicks off again. I have read posts that some people have found loose wires behind the fireplace. Could this be my problem? It doesn't seem to be getting overly hot. Any suggestions? I plan on pulling the fireplace in the next few days. Thanks for your help!
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Old 10-10-2012, 11:19 AM   #2
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Call Dimplex customer service. They've been very responsive to a number of Monty owners. Loose wires have been an issue for many, but might as well get ideas from the folks who know. That way when you tear into it you'll know what to look for.
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Old 10-10-2012, 12:01 PM   #3
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Your fire place has a thermostat knob. Make sure it is set on high or it will cut off the heating element and the fan. I believe on mine it is the knob on the left side but the unit is not here to verify. Jim
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Old 10-10-2012, 03:14 PM   #4
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What year Monty do you have? There was a recall for the thermostat in '08 and '09, along with the base plate that would not allow enough cool air in.
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Old 10-10-2012, 03:52 PM   #5
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Ours would do the same, simplex rePlaced it.
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Old 04-20-2017, 04:07 PM   #6
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'09 Fireplace Blower/Thermostat Recall

Here we are 5 years after your posts & I'm finding myself in the same boat you were in then.
Have you all been successful in repairing your fireplace blowers, thermostats, etc.? If so, what did you do? Is there a "how to video" or someone to contact that might be able to help.
I did try calling & emailing Dimplex,.... waiting for a reply. Thought it might be faster to ask the experts who've been through this.
Any pointers are greatly appreciated.
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Old 04-20-2017, 11:41 PM   #7
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If ya go to the Search function and type fireplace or Dimplex you will come up with a Lot of posts on his subject and a few by me Basically you have to pull the fireplace out take the panels off and Vacuum and clean all the dust and cat/dog hair in there by the sensor and everywhere else and while you are in there tighten all the electrical wires in there too they get a little loose with all the bouncing around over the years,I do it once a year it is no big deal just time consuming with all the little screws holding the panels together
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Old 04-21-2017, 06:30 AM   #8
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I contacted Dimplex and they sent me a new thermostat switch at no cost. The switch I had was overheating and causing the fireplace to quit delivering heat. On a side note, my 3400RL was less than a year old.
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