I called and spoke with them about their routing a year or so ago. Although I don't completely understand why, they said that their online planning tool, RV Trip Wizard, does not use the same routing logic as their RV Life mobile app. I was told that I need to view the route in the RV Life mobile app to get a final route that includes all of the safety stuff like low overpasses.
Although I really like RVTW for my planning I am disappointed that my planned routes and times could be off by quite a bit in real life application. RVTW could route me right through a low overpass that the mobile app would route me around. That seems like it is something that they should be able to fix
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Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana HC 305RL / HW Progressive EMS
2015 RAM 3500 Laramie Longhorn Crew Cab 4x4 DRW / Demco Recon Hitch on RAM Puck Ball
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