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01-17-2019, 04:27 PM
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#21
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New Member
Join Date: Jul 2018
Location: Bassfield
Posts: 5
M.O.C. #22220
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My Keystone had the same problem from date of purchase. Four attempts were made at repairs following suggestions from Keystone. None were successful until Keystone decided to replace the unit over the rear living area. That has solved the leak problem so far.
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01-17-2019, 04:35 PM
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#22
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New Member
Join Date: Jul 2018
Location: Bassfield
Posts: 5
M.O.C. #22220
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This seal kit repair did not work on my unit. Replaced the entire unit and that solved the leak problem.
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01-18-2019, 06:14 AM
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#23
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Established Member
Join Date: Nov 2016
Location: Putnam
Posts: 13
M.O.C. #19252
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we had this problem two times rear air condition had bad seal and a screw in wrong place in the pan under the air condition.tibi
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01-19-2019, 03:05 PM
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#24
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Established Member
Join Date: Mar 2017
Location: Illinois
Posts: 49
M.O.C. #19500
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Quote:
Originally Posted by belldog
I had problems with water dripping from air return vent. Had it for service at dealer several times. After several fixes and a new ac leak stopped. Have Dometic wisper air only rear ac leaked
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Similar expierance 1st year with our new 77 Montana HC 353RL. The rear Dometic Blizzard leaked from return Air duct. Dealer seemed unaware if issue so I gave them a copy of service bulletin from Heartland describing the same leak on poor design top cover issue and holes needing sealed in housing base of Blizzard unit.
Several visits to dealership and them doing water leak test. The final fix was replacing A/C unit (Keystone approved) with Same type but supposedly updated design. NO LEAKS since Sept. 2017 but keeping my eye on it. Dealer cautioned me the seal may need regular service as they felt arch of roof and the A/C base mismatch may be a factor of poor sealing in future.
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02-17-2019, 02:52 PM
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#25
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New Member
Join Date: Oct 2018
Location: Raeford
Posts: 1
M.O.C. #22942
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I have a 2018 MHC Front living room with a leak dripping from the left return in the back room (bedroom). Been to Camping World three times now and was told every time the leak was fixed but it is still leaking when it rains. Frustrating, Camping World is incompetent and Keystone builds crap for $55,000. My RV has had so many problems Keystone and Camping World should be making the payments since it spends more time getting repaired at Camping Word than on a campground. Wouldn't have another Keystone product if it was free.
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03-25-2019, 02:04 PM
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#26
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Seasoned Camper
Join Date: Jul 2018
Location: Vacaville
Posts: 81
M.O.C. #22227
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Update: Keystone reimbursed me for the repair - Thank You Keystone!
Quote:
Originally Posted by SteveandTerri
Correction: the roof opening where there was no contact between the gasket and roof surface was the RETURN AIR opening. see attached picture
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An update on my Air Conditioning Mounting issue: Keystone reimbursed me for the cost of repairing the AC Unit Mounting .... THANK YOU KEYSTONE!
__________________
Steve & Terri
2017 305RL Montana High Country
2017 F-250 CCSB Diesel Lariat FX4
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03-25-2019, 05:28 PM
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#27
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Just got my RV back from CW. It too had the same leak at the rear AC unit. They pulled the unit and it wasn't even secured properly. There were wires going under the gasket and the screws weren't sealed. Pretty ridiculous IMO. In total I have had over 15k worth of warranty work done, they should have just done it right the first time !
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2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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03-25-2019, 06:03 PM
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#28
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Montana Fan
Join Date: Feb 2018
Location: Nampa
Posts: 114
M.O.C. #21247
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Same problem on our High Country. After a lot of months complaining then driving to Indiana from Corona,Ca.& getting a little obnoxious & scenic at their headquarters. Keystone gave us a new one
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12-20-2019, 06:35 AM
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#29
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Montana Fan
Join Date: Mar 2019
Location: Abingdon
Posts: 112
M.O.C. #23680
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Following this thread..... we may have the exact same issue with our 2019 HC 331RL. just had it in shop all day yesterday for the exact same fix (still under warranty); too large of a hole in the roof right out of the factory....(2" too large) gasket wasn't even in contact with the roof. We are keeping our fingers crossed for the next rain. "pretty bad when we have to keep our fingers crossed for anything......"
__________________
William and Susan - Abingdon, IL
2019 Montana High Country 331RL / Sailun ST235/80s
B&W Patriot 18k Slider / 2018 GMC Sierra 3500HD SW
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12-20-2019, 07:40 AM
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#30
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Established Member
Join Date: Mar 2017
Location: Illinois
Posts: 49
M.O.C. #19500
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mashth : Sorry for your leak problem. I would have thought by your 2019 unit Keystone would have fixed their ways with the rear AC mounting issues.
Share your experience so others may learn what is happening now. I know it was partly poor gasket contact on many back in the 2016-2018 time frame along with a housing issue permitting water to leak from the Blizzard model AC units.
I certainly do not want to repeat that issue with water leaking in cold air vent again.
Wish you a quick solution.
__________________
Dave & Kathy + Andi & Tucker (Golden Retrievers)
2017 Montana HC 353RL - Sailun S637's, Progressive EMS-HW50C
2017 Ford F350 Lariat CC 6.7L SRW LB, B&W Companion OEM puck mt.
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12-20-2019, 01:33 PM
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#31
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Montana Fan
Join Date: Mar 2019
Location: Abingdon
Posts: 112
M.O.C. #23680
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Thanks. We’ll keep updating as this progresses
__________________
William and Susan - Abingdon, IL
2019 Montana High Country 331RL / Sailun ST235/80s
B&W Patriot 18k Slider / 2018 GMC Sierra 3500HD SW
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