Hello CBTraveler. We have not experienced the problem your friends speak of. Our clothes dry fine and are steamed dry. However when you first take them out they may feel like the have some humidity in them. But when folding they are clearly dry. Our rig won't accommodate a separate washer and dryer so this is perfect. Having used it now on several occasion, I buy one again. It fits nicely in the closet as well. Keep in mind, it does not work with the same efficiency as home units. The loads are small and the washing an drying times are long. But that is a small tradeoff for the inconvenience of having our own unit in our five.
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