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08-15-2012, 11:06 AM
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#1
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Established Member
Join Date: Jun 2012
Location: Grand Rapids
Posts: 49
M.O.C. #12608
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electric awning power problem
After a month of it working, our electric awning has either very, very low power or none at all and just pings when activated. I've dry lubed the hinges and visually checked the wiring, but have not used my multimeter on it yet. If it were you, how would you check the wiring using this device?
Specifically, we are on shore power and battery is charged. Checked fuse panel and it appears all are working, but can't really tell which fuse or circuit breaker controls the awning from the jumble of labels listed.
Overall, it baffles me why it won't work without me helping it along for the closing and opening processes. Any suggestions.
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08-15-2012, 03:59 PM
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#2
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Current loss to the motor, or problems with the motor itself are the first things I would check.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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08-16-2012, 02:41 AM
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#3
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Established Member
Join Date: Jun 2012
Location: Grand Rapids
Posts: 49
M.O.C. #12608
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Motor investigation is on my list to troubleshoot. How might one approach it?
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08-16-2012, 03:47 AM
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#4
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Site Team
Join Date: Aug 2007
Location: Omaha
Posts: 6,796
M.O.C. #7560
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Don and Mary-- YOu have a 2012 unit and it should still be under warranty, so I would be contacting Keystone customer service and see what they have to say OR take it into your dealer and see what he says. I'd contact Keystone first just to see what they have to say and if they have any recommendations.
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08-17-2012, 04:52 AM
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#5
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Montana Fan
Join Date: Feb 2012
Location: Homosassa
Posts: 307
M.O.C. #12211
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Yes, if it's under warrenty let them fix. But sometimes getting it to them can be a problem.
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08-17-2012, 07:31 AM
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#6
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Montana Master
Join Date: Feb 2005
Location: Osmond
Posts: 673
M.O.C. #3160
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Dontana
We had the same problem, it was the motor. We had a service tec. (Dometic approved) to check it out. It was under warranty so replaced it, all we had to pay was the service call $35.00, worked out great for us.
__________________
LARRY & LAVONNE HUMMEL
2018 3811MS
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08-17-2012, 07:42 AM
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#7
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Montana Master
Join Date: Dec 2009
Location: Sebring
Posts: 3,669
M.O.C. #9969
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Agree, sometimes it's cheaper to pay for a Service Call vs the Fuel and inconvienience of getting to a Service Center. This past winter had a replacement Level-up Jack sent to a Dealer near the Resort and only had to pay for the Mobile Service Tech charge, jack was covered. Didn't want to pickup everything a take the Montana to the Dealer and wait. Was worth it for us.
__________________
Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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08-17-2012, 12:08 PM
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#8
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Established Member
Join Date: Jun 2012
Location: Grand Rapids
Posts: 49
M.O.C. #12608
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Thanks for the replies. Appears that the problem is more common than what one might guess. I will call a tech, because going back to the dealer is the greater of two evils. Just didn't want to overlook something simple, which DW reminds me that I sometimes do.
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