Keep looking at others. Tell the dealership, fix it first and call me when it's ready.
If it's still the model you like and the slide runs as smooth as butter, make your best deal.
Under the slide make sure the rollers are touching the bottom and that they actually roll as the slide goes in and out. I drew a line on my rollers with a sharpie so I could be sure they were working properly.
I also added more rollers under the end of the bed and more screws and brackets to secure the bed to the moving slide. I've read of cases where they become detached.
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Daryl and Marianne,
2019 3130re 20th Anniversary Edition
2016 F350 Lariat
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