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07-14-2018, 03:53 PM
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#1
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Established Member
Join Date: Apr 2018
Location: Choctaw
Posts: 26
M.O.C. #21586
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Collecting Data on Newer High Country's
If everyone would please indulge me on this issue for a moment, I think you'll understand where I'm going. I was recently made aware of Keystone using the Norco gearbox to open and close the slides on the High Country models. Apparently, over the past few years, Norco has modified their design and those new style gearboxes will leak oil on top of your slide roofs while your slides are in and the oil will sit on the membrane and cause it to bubble up. Then next time you put the slide out it causes tears and stretches the roof membrane. I belong to a 381 TH group on FB and every on of our slide gearboxes are leaking onto the slide roofs. My request to the group is to check your slide roofs while your slides are retracted. Take a flashlight, stand on a step stool and look directly under the gearbox. It'll be clear as a bell if it's leaking. You'll see bubbling there or a tear. Gentleman on youtube that goes by "Down The Road We Go" has posted 3 videos about the issue if you'd like to see. If yours is leaking please let me know as I'm trying to get Keystone to come up with a permanent solution to this. Any help would be appreciated. Thank you so much.
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07-15-2018, 09:10 AM
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#2
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Established Member
Join Date: Apr 2018
Location: Conway
Posts: 13
M.O.C. #21523
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Our 2017 345 rl has 4 slides with leaking gear boxes in the shop right now. They add drip trays and fix the bubbled up slide roof membrane. That's the fix Keystone has for it.
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07-15-2018, 10:20 AM
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#3
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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This looks different than the cable system on ours. When out of the shop will have to add that to my list of things to check. Side Note part are in and it is back in the rotation to get worked on.
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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07-15-2018, 12:23 PM
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#4
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Established Member
Join Date: Apr 2018
Location: Choctaw
Posts: 26
M.O.C. #21586
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Quote:
Originally Posted by Mikeblan2000
Our 2017 345 rl has 4 slides with leaking gear boxes in the shop right now. They add drip trays and fix the bubbled up slide roof membrane. That's the fix Keystone has for it.
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Highly recommend you view a YouTube video from "Down the Road We Go" , In the Shop. In his last update he showed the fix was complete slideout roof membrane replacement with the drip pans. I don't want a patch that's going to get dragged over a slideout seal over and over. That's not a permanent fix. It should be put back in original condition.
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07-15-2018, 12:34 PM
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#5
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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I just finished washing my roof a week ago and never noticed any signs of oil drips, but then i wasn't looking. i will check it out. I think my motors are manufactured by BAL.
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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07-15-2018, 02:19 PM
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#6
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Established Member
Join Date: Apr 2018
Location: Choctaw
Posts: 26
M.O.C. #21586
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I think the gearbox were addressing are manufactured by Norco. Keystone did a heat test on them and discovered that the older version didn't leak. But they changed something about the manufacturing process and over the past couple of years the seals or gaskets will seep oil in high heat environments. Like a closed up camper going down the highway on a 95 degree day.
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07-15-2018, 02:30 PM
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#7
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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BAL = Norco.
Came back from 2 weeks in LV a few weeks ago. Temps renged from a low of 90 to a high of 107. If that didn't do it, nothing will!
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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07-16-2018, 07:51 PM
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#8
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New Member
Join Date: Jan 2018
Location: Norfolk
Posts: 1
M.O.C. #21108
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I have all 4 slide gearboxes leaking. I think Keystone needs to have a recall not a patch.
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07-16-2018, 08:23 PM
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#9
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Bedroom slide only in our legacy is cable driven, but 2015 Bal, no leaks. Guess we ducked the bullet.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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07-29-2018, 01:10 PM
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#10
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Established Member
Join Date: Jul 2015
Location: Box Elder
Posts: 46
M.O.C. #17685
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Replaced gearboxes
We have a 2016 (built June 2015) 353RL and have replaced both of our gearboxes due to the gearboxes cracking and causing the slides to not open or close. The lighter of the 2 large slides is the theater seat/ dining table was replaced with a standard replacement part about 1 year ago. It did take 2 to get a good one, first was too weak to move the slide. The heavier slide has residential fridge/ tv, and was replaced with a heavy duty assembly 2 years ago I'm able to get parts thru Amazon and do the work myself, and carry an extra cable as well as the tools needed. So far, none of our's leak, and we're full timers.
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07-29-2018, 02:30 PM
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#11
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 216
M.O.C. #18650
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Got a new motor and gearbox installed yesterday. New gearbox has attached drip tray
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07-29-2018, 02:35 PM
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#12
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Montana Master
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
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Quote:
Originally Posted by bad99ram
Attachment 2006
Got a new motor and gearbox installed yesterday. New gearbox has attached drip tray
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Hmmmm. Why not use seals that dont leak or redesign the casting so it doesnt?? Drip pan seems like a bandaid approach!
__________________
James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
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07-29-2018, 02:46 PM
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#13
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 216
M.O.C. #18650
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Quote:
Originally Posted by mtlakejim
Hmmmm. Why not use seals that dont leak or redesign the casting so it doesnt?? Drip pan seems like a bandaid approach!
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Like everthing else follow the money. Cheaper this way
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07-29-2018, 05:25 PM
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#14
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New Member
Join Date: Dec 2017
Location: Middleburg
Posts: 1
M.O.C. #20960
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Gearbox leaking 2018 HC 381TH
I too have a 2018 HC 381TH that was purchased 6 months ago and all 4 Norco gearboxes are leaking and causing the slide roof to bubble. Have since taken into CW for to address this issue and they have reported that they are replacing the gearboxes and patching the roof. I told them that a patch is unacceptable for the reasons talked about in a couple posts. I didn't purchase a patched roof.
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07-29-2018, 05:33 PM
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#15
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Established Member
Join Date: Apr 2018
Location: Choctaw
Posts: 26
M.O.C. #21586
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You are absolutely correct. A patch will get drug back and forth across the seals and require constant maintenance that a undamaged roof wouldn't. Tell them that you want it made "whole" again and accept nothing less. Call Keystone if necessary.
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07-29-2018, 05:35 PM
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#16
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 216
M.O.C. #18650
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Quote:
Originally Posted by TriguyFL
I too have a 2018 HC 381TH that was purchased 6 months ago and all 4 Norco gearboxes are leaking and causing the slide roof to bubble. Have since taken into CW for to address this issue and they have reported that they are replacing the gearboxes and patching the roof. I told them that a patch is unacceptable for the reasons talked about in a couple posts. I didn't purchase a patched roof.
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We have a 2016 HC 375FL. 3 out of our motors/ gearboxes have had to be replaced within 6 cycles of each other. Although our 2016 gearboxes did not leak I installed drip trays on two of them and the other two replacements have them built in. On one slide has not broke. Kinda makes it interesting when we use it.
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07-29-2018, 06:02 PM
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#17
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Montana Master
Join Date: Feb 2005
Location: Haysville
Posts: 4,261
M.O.C. #3085
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So
how long till the drip pan needs emptying
how long till the gearbox is low on oil
what's the max incline you can pull without drip pan running over? It's sooooo shady under this tree that I can barely see. (shade tree fix)
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07-29-2018, 08:12 PM
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#18
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Established Member
Join Date: May 2018
Location: Granite Falls
Posts: 45
M.O.C. #21706
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Quote:
Originally Posted by dieselguy
So
how long till the drip pan needs emptying
how long till the gearbox is low on oil
what's the max incline you can pull without drip pan running over? It's sooooo shady under this tree that I can barely see. (shade tree fix)
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Keystone is betting on the warranty expiring before we find out the answers to your first two questions.
__________________
2017 3731FL / Andersen Ultimate Hitch /
2019 F450 Lariat Ultimate 4X4 Factory pucks
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07-29-2018, 10:59 PM
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#19
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Established Member
Join Date: Jan 2018
Location: Arlington
Posts: 19
M.O.C. #21018
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We have a 2018 Montana HC 362RD and all 5 slides have growing bubbles. It was just one and our dealer didn’t actually fix it. They have it again now with all 5 being problematic. I’m worried about what they’ll call a “fix” this time.
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07-30-2018, 06:58 AM
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#20
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Established Member
Join Date: Nov 2017
Location: St. louis
Posts: 27
M.O.C. #20874
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We have had our 2018 HC305RL about nine months now. A couple of weeks ago, I first noticed a strange looking "bubble" on the door side slide roof while sweeping the roof off before closing the slide. Hmmmmmmmm . . . . I had no idea why it had just "appeared". Then, I saw this topic, thank goodness. I just checked the other slide, and it too has a bubble. Grrrrr . . . yet another trip to the dealership!
__________________
Walter & Garland
GSD Inga
2018 High Country 305RL
2018 Silverado 3500HD
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