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05-17-2015, 12:04 AM
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#1
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Montana Fan
Join Date: Mar 2014
Location: Milton
Posts: 275
M.O.C. #14116
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Roadside Assistance
What does everyone use for Roadside Assistance? We always had AAA but I recently dropped it because I thought I had read here that there is a better provider out there, but now I can't find it.
Thank you.
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05-17-2015, 12:13 AM
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#2
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Montana Master
Join Date: Mar 2013
Location: Hanover
Posts: 1,473
M.O.C. #13325
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Coachnet.
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05-17-2015, 01:15 AM
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#3
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Montana Fan
Join Date: Mar 2015
Location: SE
Posts: 478
M.O.C. #17167
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We use Good Sam's
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05-17-2015, 03:12 AM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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We use Coachnet. We had AAA before we moved up to the Montana. AAA sales people insisted that with the RV coverage we had everything we needed. Just to be safe I called the emergency number and asked them "If the truck broke down on the interstate would they tow both and they said no, the trailer was too long". That's Kansas AAA some other states the Monty is fine. AAA is like Blue Cross in that each state has it's own. If I have trouble, I don't want hassle so we went with Coachnet. We have used both their road service and their repair referral service and had excellent results both times.
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Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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05-17-2015, 03:17 AM
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#5
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Montana Master
Join Date: Jul 2009
Location: Olympia
Posts: 1,060
M.O.C. #9441
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We use Coachnet also. We have used it a few times and have had great service..
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2020 Ram 3500, 2022 Luxe 38GFB,2500w Solar with Victron equipment, Gen Y Pinbox
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05-17-2015, 04:12 AM
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#6
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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Had coachnet for years with our diesel pusher, never needed the service. Got the monte, needed it for blowout in georgia, took them hour to find our records before they would even send anyone. Gave up and changed it in the rain myself. Needed it again week later in massachusetts, another marathon blowout, they were good, had service there in half hour. But they never paid the $25 bill to mass dot highway service...so we gave up on them and went with good sam. Haven't used it yet. John
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2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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05-17-2015, 04:16 AM
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#7
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Montana Master
Join Date: Nov 2002
Location: Midlothian
Posts: 956
M.O.C. #40
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We have Coachnet and only used them once and they took care of it for us.
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05-17-2015, 04:32 AM
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#8
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,366
M.O.C. #6433
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After reading many posts about roadside service on another RV forum I went with Coachnet. There were far more posts about problems about Good Sam than Coachnet. But maybe there are simply that many more Good Sam members, I don't know. But there were also posts about problems with AAA and Coachnet. So something of a cr@p shoot it seems.
Have not used them yet so no personal experience.
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Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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05-17-2015, 04:48 AM
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#9
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Montana Master
Join Date: Apr 2015
Location: Stafford Springs
Posts: 524
M.O.C. #17256
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Good Sam here. alot cheaper than AAA and they cover my whole family and all our vehicles at no extra charge.
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Jason & Wendy
2014 Ford F-350 Lariat 6.7L PSD
2015 Keystone Montana 3711FL
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05-17-2015, 05:15 AM
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#10
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Over the years we have had about all of them. Allstate, coachnet, AAA good Sam's . They are all pretty much the same. Every couple of years we shop around for a good deal and purchases that one. We have Good Sam now.
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05-17-2015, 10:33 AM
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#11
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Established Member
Join Date: Apr 2015
Location: Telford
Posts: 26
M.O.C. #17346
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We use coachnet...
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05-17-2015, 10:36 AM
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#12
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Montana Master
Join Date: Feb 2005
Location: Sioux Falls
Posts: 729
M.O.C. #3206
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We have Good Sam- Have had it for more than 20 years- Have used it on more than one occasion over the years- Have always received good service promptly- Have not had to use them in the last 2 plus years [knock on wood]- Will renew again when due- JMHO- Don
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05-17-2015, 11:29 AM
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#13
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Montana Master
Join Date: Nov 2002
Location: Hartselle
Posts: 977
M.O.C. #45
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Good Sam. We have had it for 14 years. Have used it 4 times and always good service.
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05-17-2015, 02:21 PM
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#14
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Montana Fan
Join Date: Apr 2011
Location: Newbury Park
Posts: 131
M.O.C. #11329
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Have not used them yet, but I have Progressive.
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05-17-2015, 04:54 PM
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#15
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Established Member
Join Date: May 2014
Location: Coconut Creek
Posts: 47
M.O.C. #14290
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Coachnet! Used them several times for flat tires on the rig and truck. A couple of times in Washington state and one time in S. Dakota. Had good service each time. Also called them with a water heater problem which they trouble shooted me through. Yes, they trouble shoot problems with the rig, also. All part of the service. They cover everyone in my family on any family vehicle.
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05-17-2015, 06:16 PM
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#16
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Montana Master
Join Date: Mar 2012
Location: Redding
Posts: 1,421
M.O.C. #12339
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We had AAA with RV coverage. They refused to tow my 2003 F450 when I had a wheel problem. Even though it was insured with AAA they won't tow anything over F350. Therefore I got Good Sam and Fords 5 year towing.
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05-17-2015, 06:42 PM
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#17
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Montana Fan
Join Date: Mar 2014
Location: New Port Richey
Posts: 438
M.O.C. #14092
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All the road side assistance companies are just go betweens. They all have contracts with local tow service providers. So depending on where you break down is going effect how good or bad the service is. If there are a lot of tow providers in your area it will be quicker. If there is only 1 or 2 it could be a while.
I was with GS and had a blow out(Marathons). They told me the provider would be there in 1 hr. After an 1 1/2 passed I called the provider and he told me it would be 3hrs because he was out on another call. I called GS back and complained. They cancelled the first tow service and contacted another one who was there in 45 mins. When my contract was up with GS I decided to give CoachNet a try just for the heck of it. I haven't used them yet so I'll see.
But after my first experience I decided I'm not going to wait for roadside assistance just for a tire. I installed an ARB twin on board air compressor system in my TV and the tools needed for for a quick road side tire change and then some. Oh yeah I also install G614's on the Monty
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2012 Silverado 3500HD|4x4|Crew Cab|long bed|Dually
2012 Montana 3750FL
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05-18-2015, 02:22 AM
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#18
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Montana Master
Join Date: Apr 2006
Location: Mesa az
Posts: 3,038
M.O.C. #5651
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Roadside assistance is sort of a crap shoot. When I bought my first truck (2006), I had GM's assist, AAA coverage, and GS Roadside. Had a tire with a big bubble on the side on I80 just outside Rock Springs, Wy on a Sat. late afternoon during a pouring rain. I called all 3 and nobody could get help out within 3 hours. First one said he couldn't do anything on site, and would have to tow us back in to town and wait until Monday for a new tire. Other guy says he had plans or something or other and couldn't come at all Saturday night. Third place said they couldn't come at all.
Luckily I was stopped at a couple of closed gas stations - one of which had been turned into a fireworks store. A nice young guy worked there and had grown up in Prescott and worked in dad's gas station. He helped me get my spare down and change the tire. (I hadn't investigated the spare tire thingy yet and this was my first trip) So I was on my way home to Mesa, AZ with no spare (ulp). Got all new tires when I got home.
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Tom and Gail
2013 Mountaineer 362
2012 Silverado 2500
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05-18-2015, 02:22 AM
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#19
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Montana Master
Join Date: Jan 2006
Location: San Antonio
Posts: 1,308
M.O.C. #5165
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I have always carried a DC air compressor, hydraulic jack, torque wrench, and other tools to change my tires on the road--even a mat to lay on. I have used Coachnet and they sent a well equipped truck to my rescue. On another occasion, the tow truck driver had to borrow all my tools, jack, etc. I dropped them. As others have said, you will get a local tow operator--it may be fully equipped to do the job or just a tow truck.
__________________
F-250 King Ranch Crew Cab 2012, Single Wheel, 6.7 L Diesel, Transfer Flow Internal 50 Gallon Fuel Tank, Upgraded Ford Software for 50 Gallon tank, 2006 3475Rl with Mor-ryde King Pin, 2nd AC, 2nd Battery, Pressure Pro TPMS, Wet Bolt Shackle Kit
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05-18-2015, 04:41 AM
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#20
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Montana Master
Join Date: Feb 2005
Location: Sioux Falls
Posts: 729
M.O.C. #3206
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Like TIMANDSUSAN, I carry a 12 volt air compressor, hydraulic jack and an 18 volt impact tool- However, at my age [80 plus], I would only resort to DIY in a dire emergency- JMHO- Don
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