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Just saw this post! Glad you're back up and running. We JUST went through this whole experience beginning on our Thanksgiving trip. The motor gears were completely stripped so we replaced it but then it would strain and slip at a specific point upon extending. Replaced the gearbox even though the internal gears looked good, slipping continued. Removed the driver leg which we could move up and down manually, then the follower leg which we could NOT move manually. Ordered a follower leg from eTrailer, installed it and we're up and running again! Although it's a pain to deal with, it's great learning how to troubleshoot and make repairs on our own instead of paying big bucks to a dealer to do the same! Happy travels!
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