Remote Thermostat

[Lady RV]

Hello MOC Members,

This is to be used as a continuation of the topic/thread started by Broome101.

I have received the communication following my signature from Dometic. Since there has been so much confusion on this issue we felt this should be the first post in this topic.

Thank you for your understanding on this issue and devotion to the club.

Lady RV

quote:We have noticed much conversation on this web site regarding the temperature sensitivity of the Dometic Infra Red Remote Control air conditioning system on Keystone Montana Fifth Wheel products. We wanted to offer some information that may help ease your mind.

The vast majorities of these systems are and will continue to function properly. If you have a system that is operating properly, it would be unusual for it to fail over time.

There have been a small number of Montana products exhibiting a temperature variation issue, most of which are furnace side only. Rest assured, this condition can be corrected through your dealer after a simple diagnostic procedure. We have been in contact with Keystone regarding this situation and we both stand ready to assist if you are experiencing this issue. If you feel you are having an issue with temperature variation, we would recommend making an appointment with your selling dealer at your earliest convenience to have it checked out.

If you need additional assistance, please don’t hesitate to contact us direct at customersupportcenter@dometicusa.com or Keystone at www.keystonerv.com.

Thank you,
Dometic Corporation