|
|
03-02-2017, 08:45 PM
|
#1
|
Seasoned Camper
Join Date: May 2009
Location: Johnston
Posts: 52
M.O.C. #9349
|
Roller Shades
2016 3721 with roller shades installed. The first night from dealer the one across the rear window busted and unrolled. Dealer replaced OK.
Than I drove from Des Moines to western Neb. Same shade fell down with screws pulled out of header.
Drove to winter parking, 4 months later the same shade fell down again. ,
2 times internal spring fails, 3rd was a mounting problem.
Any experience with this?
I still have 15 days of warranty with Montana.
Dealer is willing to step up but Have warred me about unreasonable demands. from Montana.
|
|
|
03-03-2017, 05:06 AM
|
#2
|
Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
|
I can't remember where I saw it/them but this is not the first post I have recently read about problems with these roll up shades. Making me have second thoughts about "upgrading" to them.
If I were you I would tell the dealer to take his warnings and shove them. Your warranty should be the same on day #365 as it was on day #1 (IF it was any good then)!
It would be to your benefit to contact Keystone Customer Service directly and have a folder started for your current complaints with the Monty. Do not rely on your dealer doing this.
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
|
|
|
03-03-2017, 06:53 PM
|
#3
|
Montana Master
Join Date: Apr 2016
Location: North Lake Tahoe
Posts: 639
M.O.C. #18510
|
Joe, We have a 2017 Monty with day night roller shades, and two are broken. The big one over the couch was bad on the first leg of our first trip. So when we got back, we had them order a new one, and they sent only the day shade, so the techs installed it anyway, and said they would order the correct ones. We drove 5 miles to put it in storage and it too had fallen off. We are scheduled for a service in 2 weeks to fix both again. Hope the third time is the charm?
__________________
2017 3820FK Legacy Edition full body paint Montana, For Sale this November, 2018. 2016 Ram 3500 long bed Dually Cummins Turbo with air bags
|
|
|
03-03-2017, 08:50 PM
|
#4
|
Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
|
It would be interesting to know who made those shades. I've heard some referred to as MCD shades, but there is at least one company in the Elkhart/Goshen area making knock off shades that look similar, but are much cheaper.
|
|
|
03-04-2017, 07:49 AM
|
#5
|
Montana Fan
Join Date: Nov 2010
Location: Northwest Tennessee
Posts: 450
M.O.C. #10884
|
We purchased an on the lot 2017 3611 (not legacy) and wanted MCD shades. The camper had just the night shades in it. We "verbally" said MCD shade upgrade with day/night was wanted (researched MCD online) and negotiated paying half the cost. We incorrectly assumed MCD shades were what Keystone used. We got "Slow Riser" shades and have had to replace two so far under warranty. Our bad! Now, not sure MCD are better but wish we had this in writing before purchasing. Buyer beware!
__________________
2017 Montana 3611
2012 Chevy 2500
|
|
|
03-04-2017, 01:06 PM
|
#6
|
Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
|
We love our MCD shades so far. The do say MCD right on the pull rod so it's easy to tell if that's what you have.
|
|
|
03-04-2017, 12:20 PM
|
#7
|
Montana Fan
Join Date: Jun 2016
Location: Reno
Posts: 140
M.O.C. #18681
|
It sounds like we are one of the lucky ones! We've had our 2016 3160 for over a year and have no issues with the roller shades. We only have the night shades and they are the slow rise. We like them so much better than the pleated shades! Those things were awful. A fellow traveler told us the big thing was to not travel with the shades down because they get swinging and cause possible issues. I know it keeps the trailer cooler if you put the shades down, but I would prefer to lessen the opportunity for problems!
|
|
|
03-04-2017, 04:00 PM
|
#8
|
Montana Master
Join Date: Apr 2016
Location: North Lake Tahoe
Posts: 639
M.O.C. #18510
|
Adams7806,
Good idea. I think i will leave the day shades down and the night shades up when traveling, and see how that works this year. Just need to get them right first.
Dennis
__________________
2017 3820FK Legacy Edition full body paint Montana, For Sale this November, 2018. 2016 Ram 3500 long bed Dually Cummins Turbo with air bags
|
|
|
03-19-2017, 03:39 PM
|
#9
|
Established Member
Join Date: Aug 2016
Location: Livingston
Posts: 21
M.O.C. #18893
|
Our 2017 (bought in 2016) 3661RL came equipped with the slow-rise shades. Made by Irvine Shade and Door Co. I can't say that I'm overly impressed. The large roller behind the theater seating failed during the trip from the dealer to the storage lot. The shade beside the bed failed a couple months later, and the shade behind the couch failed about three months ago. One was fixed under warranty, one was fixed by me, and the last one I fixed after Irvine sent me new internals (no charge). We have several others in the rig and they've worked just fine, so I'm guessing maybe they have inconsistent quality control. There are several YouTube videos on repairing and adjusting these shades, although that might be a warning of some kind.
|
|
|
03-19-2017, 07:06 PM
|
#10
|
Montana Master
Join Date: Apr 2016
Location: North Lake Tahoe
Posts: 639
M.O.C. #18510
|
If you have those links, please share them, because I'm thinking even though I bought the extended warranty, I might be fixing these shades on the road? :-)
__________________
2017 3820FK Legacy Edition full body paint Montana, For Sale this November, 2018. 2016 Ram 3500 long bed Dually Cummins Turbo with air bags
|
|
|
03-20-2017, 02:20 PM
|
#11
|
Established Member
Join Date: Aug 2016
Location: Livingston
Posts: 21
M.O.C. #18893
|
Irvine Shade and Door (Slow-Rise shades)
These guys actually have the adjusting and repair videos posted on their company website:
http://www.irvineshadeanddoor.com/
Just look under the Support tab.
|
|
|
03-21-2017, 06:16 PM
|
#12
|
Montana Master
Join Date: Feb 2004
Location: Brandon
Posts: 3,944
M.O.C. #1034
|
Thanks for the link.
__________________
Darwin & Maureen DeBackere
Minnedosa, Manitoba, Canada
2011/3500/Silverado/4x4/DRW/Duramax
2017/3721RL/Legacy Pkg./Pressure-Pro
|
|
|
10-27-2017, 11:06 AM
|
#13
|
New Member
Join Date: Oct 2017
Location: Los Angeles
Posts: 1
M.O.C. #20739
|
FWIW, we got our Montana in April and on the first trip the dining shade fell off, and on the second one of the bedroom shades fell off! Both need to be replaced since the mechanism inside broke... but we've yet to make the trip to the dealer. Sigh...
Also, I checked the link above for making one of my (working) shades roll up slower, but it doesn't work. Either mine is a different kind (I don't have two rollers on the side) or the shade is faulty somehow? Guess another question for the dealer...
|
|
|
10-27-2017, 05:12 PM
|
#14
|
Montana Master
Join Date: May 2005
Location: Fall Creek
Posts: 1,337
M.O.C. #3699
|
Our 2015 is 100% MCD throughout trailer, no problems at all, love them.
__________________
Bob and Nancy Kassl Fall Creek, Wisconsin
2015 Montana 3440RL Legacy Edition, G614's, Pressure Pro TPMS, Dish Tailgaters
2016 GMC Sierra Denali 3500 CC SRW, Iridium Metallic, Duramax Allison Transmission
|
|
|
10-27-2017, 08:12 PM
|
#15
|
Montana Master
Join Date: May 2017
Location: new caney
Posts: 1,050
M.O.C. #19873
|
I have the MCD day and night shades throughout the rv also and i have had no trouble also. I had mine installed my MCD in Mckinney Tx. at there headquarters. I've only had mine 7 months and i haven't used all of my shades yet but they are much better than the antiquated accordian shades. Hopefully the factory install at MCD is better than the factory install at Keystone.
|
|
|
01-24-2018, 04:35 PM
|
#16
|
Established Member
Join Date: Mar 2017
Location: Burney
Posts: 35
M.O.C. #19517
|
Ascot shades
Does anyone have these? Ours is a 2017, 305RL with pull down, slow rise, solid tan vinyl ASCOT shades. Two have quit working. Contacted Ascot but they haven't bothered to respond after at least a month of waiting. We are beyond warranty of course. I wish I could get them fixed or better yet learn to make repairs myself. Any suggestions would be appreciated. Thanks, Darrel
|
|
|
01-24-2018, 05:36 PM
|
#17
|
Montana Fan
Join Date: Sep 2017
Location: ALAMEDA
Posts: 227
M.O.C. #20448
|
These are so much better than the day/night shades we had on previous rig. No strings to break etc etc.
__________________
2017 Montana High Country 310RE
2017 Ram 2500 Diesel, 4 wd crew cab, slr, pulrite super glide, short bed, 2 ea 100 Ah LiFePO4 12 volt Deep Cycle Battery
|
|
|
01-24-2018, 06:29 PM
|
#18
|
Montana Master
Join Date: Dec 2009
Location: Sebring
Posts: 3,669
M.O.C. #9969
|
The Slow Rise shades in our SOB are from Irving Shade and Door in Elkhart and they have been very easy to work with.
Maybe if you don't get anywhere with ASCOT or Keystone you could check with them.
__________________
Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
|
|
|
01-24-2018, 07:42 PM
|
#19
|
Montana Master
Join Date: Mar 2015
Location: West Richland
Posts: 1,253
M.O.C. #17164
|
I hate to say it but I had on whole assembly including the valance fall off the wall, think tall narrow window on the side of the couch. No fault of the shade at all, just shoddy work hanging the assemblies by the workers at the Montana assembly plant. I had some of the crown moldings fall off of the wall also. Not the crown moldings fault, just more shoddy work at the plant. Same workmanship as our dealership here. Still fell of the wall until I finally fixed it myself. Sometimes if you want it done correctly you have to do it yourself.
Tom Marty
__________________
|
|
|
01-24-2018, 07:55 PM
|
#20
|
Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
|
You can go online and order the parts to fix the shades yourself the gear inside brakes it not hard to do and the parts are cheap to buy have done it on some other SOB & one in are montana.
Bob & Carol
Washington St
2017 352RL 2008 Dodge 3500 DRW CC 4x4 LB 6.7L
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|