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Old 05-13-2024, 04:49 PM   #2
High5er
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Join Date: Jan 2024
Location: Kennewick
Posts: 60
M.O.C. #33861
I couldn't venture a guess on the cause of the issue, but can tell you from past experience that most issues can be resolved by restarting (from the control panel) or resetting (using the button on the BCM in the basement) the system. If you've never updated the software, you may also want to get it connected to the internet via your home wifi or a cell phone hotspot and do the OTA updates. I believe it can only connect on the 2.4 GHz channel. I'm sure there have been updates for your system since 2022 and may possibly have a fix for your issue. This will also force a restart of the system.
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