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Old 05-15-2007, 06:06 AM   #1
Dean A Van Peursem
Montana Master
 
Join Date: Mar 2006
Location: Snohomish
Posts: 579
M.O.C. #5583
Late 2006 3400RL Sagging roof

We are at our original dealer trying to get our sagging superslide roof repaired again plus a whole bunch of additional warranty items plus a new Apollo oven. Yesterday the dealer tried to slip an unacceptable fix past us. They just raised the whole slide a 1/2" and stated: "It is fixed". Well folks That went over like a ....... well you know what. The decals on the supeer slide are now mismatched 1/2" higher than the mating decals. I was furious.
After a heated discussion, they are now going to take pictures of what they did before and send them to Keystone. They finally admitted that there is a very high probability that they should have used angle iron rather than just flat bar stock to remove the sag. If they did it wrong to begin with the dealer will have to cover the cost to do it right the second time. Not my problem. That is between the dealer and Keystone. Please just fix it and also fix it the right way.

I'll provide further updates as things move forward.... hopefully.
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