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I think folks are just going to have to get legal on them. Clearly, if viable problems are not being covered under warranty it makes for an easy case to win. Trailer Life magazine is in bed with Keystone but when they are presented with a clear and concise issue, they often help with resolution.
On another note, as shared many times in this forum, an extensive PDI reveals many issues which the dealer jumps on immediately. They are not dealing with Keystone cherry picking what they will or will not fix. They get it done and generally very quickly. Yet, once the trailer leaves the lot it is a totally different experience.
OP, sorry for your experience. All we can ask for is fairness and I hope you find it.
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2016 3160, Legacy, Sailuns, Splendide 2100 xc vented, 1 1/2" axle lift blocks, disk brakes. 2014 Ram 3500 SRW SWB 4X4 6.7 Aisin Mega Cab, EBC slotted disks and brakes, Titan fuel tank.
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