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We had the same problem since day one with our fridge. Freezer worked great, but the fridge would only work on cool days. After three trips to the dealer, dometic finally agreed to a new cooling unit. When the tech was installing the cooling unit, he discovered the "mask" was not properly sealed on the back of the fridge. He said the caulking was brittle and that half of it was completly unsealed. He went on to say this was not a Keystone issue, the fridge had been delivered from dometic this way. Have only been out once since this latest fix, but it seems to be working.
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