Quote:
Originally Posted by Clarky
Agree that If the dealership is really being poor at communication find another keystone dealership who is more pro active. Its your trailer now, you can go to any Keystone dealer to get warranty work done.
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That is very subjective. I am in the Seattle area purchased my Montana 3791RD in Northern Calf. Brought it home and had a list of 28 warranty items. Last November I called every Keystone (including non Montana dealers who sell other keystone products), not one within 100 miles would touch my warranty work because I did not buy from them.
I then called Keystone and they cannot force their dealers to do warranty work, however after two weeks they (Keystone) somehow convinced a semi local dealer to do the work, however in one week it will be 3 months is has been sitting at the dealer waiting the work however that is because Keystone is slow on getting the parts to them.
That is not to say that other areas of the Country the result may be different