[rames14]

Paul, IMHO, as in anything there can be lemons. My view after being on this forum for almost twelve years is that satisfaction is highly correlated to the quality of your dealer. Just as in the auto industry, you don't take your truck back to the factory, you take it to the dealer. What is different is that in the RV industry, your selling dealer is responsible for your service. Some dealers will do service work even if they are not the original seller, but not a lot (unless you are traveling. Again, this is our third Montana and we have been happy.