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Old 11-27-2010, 05:07 PM   #7
washley1
Montana Master
 
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Join Date: Jan 2009
Location: Land O Lakes
Posts: 932
M.O.C. #9053
Michael, Yes it was lazy Days. When I went back this AM, several things came to light. 1) We found a plug not plugged. 2) That led to a blown fuse, that when replaced still did not let the fridge start. 3) After another hour of waiting this morning, a tech found that two of the wires had been cross connected, and now the fridge works. I will be calling next week after returning from a trip with the Big Sky, and setting an appointment with the service manager and the CEO of available, and I will be spelling out to them how I feel about their service crews not even bothering to test what they "fix". No way this fridge was going to turn on with wires crossed, so why was it released to me? Bottom line for me is that two years after the sale my service writer who was awesome got a new position and the new team is quite lacking. I am spoiled when it comes to service and I want that feeling back!
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Walt and Carol Ashley, with fond memories of Bailey the Chesapeake! Land O Lakes, FL
2009 Big Sky 365REQ 10th Anniversary Edition
2008 Ford F350 King Ranch Super Duty
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