Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

delndel · 03-20-2015, 02:35 PM

Our Montana 2014 3850FL developed slide-out problems with the 2 front slide-outs, the left quit working totally, and the right one was making unusual noise, we took it back to our dealer, Lifestyles RV's in Grain Valley, Mo, they checked it out and contacted Keystone and was told that the Factory would do the repairs at the factory, repairs where done and some extra work was performed, it took about 5 months this winter to get it done. They are paying us for driving to the factory to pick it up. I think that they need to work more on their customer service.

03-20-2015, 02:35 PM	#1
delndel New Member Join Date: Dec 2013 Location: Ottawa Posts: 1 M.O.C. #13955	Keystone Customer Service Our Montana 2014 3850FL developed slide-out problems with the 2 front slide-outs, the left quit working totally, and the right one was making unusual noise, we took it back to our dealer, Lifestyles RV's in Grain Valley, Mo, they checked it out and contacted Keystone and was told that the Factory would do the repairs at the factory, repairs where done and some extra work was performed, it took about 5 months this winter to get it done. They are paying us for driving to the factory to pick it up. I think that they need to work more on their customer service.