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Bernie and Tammy,
At the MOC Annual Rallies we have been told by various Keystone Representatives that they do look at the Forum. Whether or not they read each and every post is another matter. My guess is that they only look at threads that somehow peak their interest. To my knowledge they do NOT respond directly via or to the Forum. Perhaps someone has other information. If they do perhaps they will come along and let us know.
Do you have a particular question you want to pose to them? If so it is probably best to call them or try an email. If you are in a hurry the phone is probably best. A number of people have tried the email process and the results have varied greatly. From never getting a reply to getting an answer in just hours.
There! I've told you all I know about the process!
Dennis
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