Rondo, That is the one I just got that died. The RM RV7710GPS. Plan to let CW replace the whole thing as I think it has great potential over anything out there right now. Could be it is just a shorted out USB in port on the unit itself, but one would hope for better QC than that. I'm sure CW will make it good since I also bought the two year extended warranty from them and have had it less than 14 days.
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