Quote:
Originally Posted by jsb5717
I would double check the model of the TStat to make sure it is designed to activate a heat pump. Beyond that I would suspect a faulty TStat or incorrect wiring. You might need to contact Airxcel/Suburban directly. They will probably help you troubleshoot it as well.
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It is designed to activate a heat pump. We figured out it’s the circuit board getting moisture on it. It’s under warranty