Can you lift the TStat off of the wall and get the model number? Also, are you sure you have a heat pump in your AC?
These models, for instance, show function for only a gas furnace.
Heat and Cool – 9430*354*, 9430*355*
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Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana HC 305RL / HW Progressive EMS
2015 RAM 3500 Laramie Longhorn Crew Cab 4x4 DRW / Demco Recon Hitch on RAM Puck Ball
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