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The factory installed remote display that came with the PD ATS is a simple 3 light display; indicates if you're on gen, shore or error. It's not a huge deal, but none-the-less, it's what I paid for. The Southwire unit they are offering as a replacement has nothing and is not compatible with their version of a remote display add-on. The next one offered in succession is compatible with the remote display. I do not know what the retail price difference is, but I can find out.
I am pressing the issue, I had customer service escalate the call and am currently waiting for someone higher in the food chain to call me back; that was as of two days ago. Nothing yet. I actually selected Keystone to purchase because of good reviews on customer service. I'm not totally disappointed yet; but I'm also not jumping for joy.
I appreciate the feedback from you guys and will keep you posted on the final disposition.
Safe travels
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