[432bartman]

Our two reclining chairs have the heated seats, the massage, a USB port for charging, and a lower led strip by the floor. Here are the issues:

1. One chair will not move. I'm thankful it's in the up position.
2. Both chairs will not massage
3. Both lower led light strips do not work
4. Both USB ports work.

I turned both chairs upside down, and all the connections are in order, the green lights are on for power. I unplugged everything that could be and replugged everything. I removed the switch from the chair that will not recline, and course it's just one cord that plugs into the brain of the unit. Any suggestions? These chairs have very limited use.