Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

bncinwv · 03-11-2012, 04:00 AM

Reminds me somewhat of a stealership issue we had. On DW's Suburban, the driver side power mirror failed where it would not fold in (electric fold-in, fold-out). We were told that the entire mirror had to be replaced to the tune of over $400 plus labor. Now, even though the vehicle was out of warranty (42,000 miles) I went directly to the Chevrolet web-site Customer Service e-mail and pretty much told them what I thought. Before the end of the day Chevrolet told us they would cover the mirror if we covered the labor ($112.50). I was satisfied and it may be worth a couple of e-mails to express your feelings. Can't hurt anyway.
Bingo

03-11-2012, 04:00 AM	#5
bncinwv Montana Master Join Date: Feb 2007 Location: Winfield Posts: 7,327 M.O.C. #6846	Reminds me somewhat of a stealership issue we had. On DW's Suburban, the driver side power mirror failed where it would not fold in (electric fold-in, fold-out). We were told that the entire mirror had to be replaced to the tune of over $400 plus labor. Now, even though the vehicle was out of warranty (42,000 miles) I went directly to the Chevrolet web-site Customer Service e-mail and pretty much told them what I thought. Before the end of the day Chevrolet told us they would cover the mirror if we covered the labor ($112.50). I was satisfied and it may be worth a couple of e-mails to express your feelings. Can't hurt anyway. Bingo __________________ Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.