[jfaberna]

Our 2014 3402RL steps are very springy and it's a bit scary knowing the same type stairs are breaking on other rigs. I've put in a warranty issue with my dealer but nothing yet. I heard at the Mid Atlantic rally about other rigs with my type of step have broken and I saw the replacement steps which are a lot more stiff and feel solid. I just hope I can get Keystone to replace before they break when I'm walking down them. I know that will end in a big lawsuit. You'd think Keystone would jump at a chance to fix this proactively.

I tried to call Keystone Customer support and told them about it, but they said I had to process this warranty request via a dealer. They were of no help