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Old 02-28-2015, 04:29 AM   #5
JandC
Montana Master
 
Join Date: Mar 2013
Location: Frostproof, FL USA
Posts: 2,362
M.O.C. #13272
In all fairness to the top brass at Keystone RV, maybe they don't know a problem this big exists, or maybe they are being told that the aforementioned issues are being addressed under warranty.....or maybe they are just trying to make more profits. With over 8,000 members, even having a couple representative formally schedule a meeting with the President of Keystone and/or the top decision makers could be helpful.

Whatever the process, or if a majority of MOC members even want to investigate having a process for addressing these issues, then like Irlpguy points out the MOC needs to take advantage of its sizable numbers to make an impression on Keystone.

Any meeting representing the MOC does not need to be confrontational nor accusatory in nature toward Keystone RV. I think most would agree that our position is simply that we are all PROUD owners of a product that has had a relatively good reputation. However, as owners of this specific brand/model we have come to realize that there are the following recent issues ____(and)____. In addition, these issues are being rejected when submitted for factory warranty repair. Therefore in an effort to help Keystone maintain their reputation in the wider RV community we wanted to bring all of this to the attention of the staff at Keystone RV before it became a problem of larger proportions.
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