Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

Montana_243 · 07-27-2004, 05:22 AM

Bought a Banks exhaust brake earlier this year. Had it installed as I am technically inept and would have hurt myself.

To make a long story shorter, it went on the fritz the day before I was going to Colorado. Banks sent me a new actuator that I will now have to get installed and will cost me additional labor.

Am I being unreasonable to expect Banks to pick up the labor cost? It seems to me that, as the lawyers would say, "but for" Banks defective brake, I wouldn't incur the labor costs and therefore, seems reasonable to me that Banks should pick up the cost. As you can guess, Banks is refusing to do that.

07-27-2004, 05:22 AM	#1
Montana_243 Established Member Join Date: Mar 2003 Location: Overland Park Posts: 21 M.O.C. #243	Exhaust Brake ... Warranty Issue Bought a Banks exhaust brake earlier this year. Had it installed as I am technically inept and would have hurt myself. To make a long story shorter, it went on the fritz the day before I was going to Colorado. Banks sent me a new actuator that I will now have to get installed and will cost me additional labor. Am I being unreasonable to expect Banks to pick up the labor cost? It seems to me that, as the lawyers would say, "but for" Banks defective brake, I wouldn't incur the labor costs and therefore, seems reasonable to me that Banks should pick up the cost. As you can guess, Banks is refusing to do that.