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It is not unusual for the cables to be mislabeled so check that out first. I replaced all splitters and connectors with a quality product, check connections at all locations including at the rear of the wall plates. make sure the antenna booster is in the correct position . I have a Pathway X1 and use 100' of cable with VIP211Z recievers and have no problem. Poor quality connectors can also be an issue I had one that the signal did not pass through, check with electrical meter and it is easy to diagnose, the hard part is finding all of the connections as they must try and hide them when they install the cables. It is possible to make the existing system work just keep looking and replacing the junk from the factory!!
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