As followup I received a new board for the fan today from etrailer and my fan is working as it should.
The stickers with model number and serno had fallen off my fans and AIRXCEL was no help at all.
Etrailer asked me for pictures of the fan and control switch and went the extra mile to find the right part. The board was on backorder resulting in a two week wait.
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Zack and Donna plus Millie and Ranger
2018 3160RL
"Life is too short to stay indoors, enjoy the ride!"
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