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As a fellow NW soon to be owner of a Montana I can only tell you that we visited their display at the Seattle RV show. A week later we went to the Monroe RV show and found the (at least the sales ) people from Foleys RV in Burlington more knowlegable and willing to discuss topics that are on this site. We did order from Foleys. Our unit will not be here till the end of April.
I guess we will both learn about service after delivery.
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