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Sorry for your problems. If misery likes company... I have been lied to by three reps. Onetime I thought I needed a service rep. and was told it would cost me for the rep and I would have to pay for all equipment that needed to be replaced, I was told I would violate our contract if I adjusted the dish, when the install guy set me up, he ran the cable thru a window and would not hook up thru the camper... I will stop now.
When my contract is up I will choose another way.
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