Quote:
Originally Posted by kowbra
Thanks Sam,
A well known competitor markets that they have a separate QC building and process to catch more issues before units are shipped to dealers. I don't have experience with that brand, so cannot comment on whether their strategy actually results in higher quality or less warranty claims.
I do know there are always a lot of conflicting constraints in the RV business, but I'm curious your thoughts on that, Sam?
Thanks!
Brad
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All Keystone brands run through separate PDI buildings. Rigs come offline, are pulled through the PDI building and then go back to the plant for a final inspection or repair. I believe there are three different PDI buildings that service specific product. As a former customer service guy, I'd say it helps quality. Having multiple eyes on a rig is rarely a bad thing.