Larry, In our four years of fulltiming all over the country, we found that IF you call a Keystone dealer and explain your problem, well in advance, if possible, that most will work with you. What they seem to frown upon is coming in Monday AM to find an out-of-towner waiting for them to open then demanding instant service. I did not have any problems getting warranty service while on the road. I used "other" dealerships also when a non-warranty, generic problem existed......