[rames14]

OnlyRoom, Keystone does not install the router. If you had it installed by your dealer, the switch was in there. The Air 360+ has been a good TV antenna (primary purpose) for us. The Winegard Gateway has worked fine for us, but I use a hotspot for a source. We leave ours run all the time and have never had an issue. Sometimes you can get a bad SIM card. Have you had it replaced. My opinion is the Winegard is the low end solution (cost/features). If I needed it for work, it wouldn’t be my first choice. Most of the people using it for work have thousands wrapped up in equipment. Look at Pepwave, Ranger and WeDrive. Hard to expect a $300 router and TV antenna to work as well as the over a thousand stuff. Lots of YouTube videos on work setups. Sorry for your issues, hope you find a solution that works.