Some of you have a very antiquated view of Quality and Manufacturing. You do not inspect in Quality. You make Quality part of everyone's job like many of you have said. Also a workplace with high employee turnover may have to work a little harder in employee training and selection especially in a minimum wage environment where many candidates fail drug testing, cannot read and write, and have no appreciable work ethic.
If your company has no dissatisfied customers, no rework, no wasted materials, no customer complaints then you have already built Quality into your product. A Quality Product is not the best, fanciest, or prettiest. It is merely a product that performs to and fulfills a customers expectations/requirements.
|