[sourdough]

Response to post #6


I'd get po'd about it too. Do you get the deposit back?

In my experience, and I've had a lot of warranty work done thru the years, you take it in, they assess the issue then provide that information to Keystone along with proposed repairs. Keystone approves, doesn't approve, or approves a remedy other than requested by the you/the dealer. That approval is for abc to happen and the dealer knows how much they are going to get for labor and material - it may run over the original approved from Keystone and they have to get additional approved as has happened....so why do they need a deposit from you up front? That may be SOP somewhere but it's never happened to me and I would definitely question it. JMO