Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post - 5 wks. to send a tire on a warranty order?!?!

Mark N. · 07-29-2014, 12:53 PM

Come on Keystone...Really?!?!
As per my previous posting, careless work by Keystone left "sharpies" through the floor that ended up ruining the spare on my Montana while it was secured in place.
My dealer ordered a replacement 2 weeks ago yesterday, and today upon my enquiry, I find out the estimated delivery date is Aug. 17th! Good grief! That's ridiculous and too long to be without a spare.
I'm calling customer service tomorrow, but I'm not betting on much.
I think I'll put a plug in the hole, as any spare is better than no spare. No tire dealer would ever plug a high-sidewall puncture, but I can do it. It should hold until I can get the trailer to a tire dealer.

07-29-2014, 12:53 PM	#1
Mark N. Montana Master Join Date: Oct 2013 Location: Ogden Posts: 638 M.O.C. #13862	5 wks. to send a tire on a warranty order?!?! Come on Keystone...Really?!?! As per my previous posting, careless work by Keystone left "sharpies" through the floor that ended up ruining the spare on my Montana while it was secured in place. My dealer ordered a replacement 2 weeks ago yesterday, and today upon my enquiry, I find out the estimated delivery date is Aug. 17th! Good grief! That's ridiculous and too long to be without a spare. I'm calling customer service tomorrow, but I'm not betting on much. I think I'll put a plug in the hole, as any spare is better than no spare. No tire dealer would ever plug a high-sidewall puncture, but I can do it. It should hold until I can get the trailer to a tire dealer.