[Carl n Susan]

I have had a *LOT* of warranty work done on my Montanas over the years and I have *NEVER* paid in advance (or later, or at all) for warranty repairs. Is there more to this story as it isn't what any of us have experienced?

Typically the dealer receives approval from Keystone/Montana before doing a warranty repair. This approval ensures payment (probably not as much as the dealer would like) from Keystone to the dealer. The customer is only out the time and effort getting the RV to/from the repair facility.