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Write down your questions to DTV based on what you have read here. Carry on a conversation with them, don't hurry and think it thru. They will help you. If not, say goodbye, hangup and dial again to reach the next rep. Be patient. I have been with DTV since 1996 and have basically been very satisfied with adjusting my bill to getting answers often not given the first time. Don't park near a forest!!!!with dish point to the North!!!
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