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The issue was he said he bought from Keystone so expects Keystone to get him parts quickly. I said they do not stock replacement parts. They have to get them from their supplier. That is still true. Some things you have to go through dealer because they only available that way, like decals and door handles. But appliances and other things it is faster to go to the manufacturer of that appliance. Same as keystone has to do. For the window it would be best to go through the dealer because the size is what Keystone knows to replace. Or go to a glass dealer like someone said.
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