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I've taken mine back to the factory 2 times as a part of the "15 minutes with the Tech" program at the National MOC rally in Goshen. They fixed a lot of issues at their cost and all of the items were out of the original warranty. It's the best reason to attend a national rally.
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Jim & Martha Abernathy
2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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