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I have read many articles in THE HIGHWAY where they write letters to companies on behalf of RV owners in hopes of companies "doing the right thing". I would try that before totally giving up. If that didn't work, AND if remotely interested in staying in the RV world, I would search around for other prices. From experience, even in a small area where I live, I found 3 different vendors/RV repair facilities with large differences of price to repair/install a new roof. I finally got it done (3 years ago) for $3,000 and that also included some structure repair, new shower skylight and a new awning spring. Other prices, just for the roof, ranged upwards of $5,000. I did make the deal with the understanding I was not in a major hurry to get the RV back. This allowed the shop to work on my RV in their "down time" and it saved me money. They had my RV for 3 weeks.
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