View Single Post
Old 08-15-2016, 11:38 AM   #53
Carole
Montana Fan
 
Join Date: Aug 2012
Location: Northport
Posts: 439
M.O.C. #12726
I guess we were really fortunate when we bought our rig that we had a wonderful dealer that treated you as well or better after you bought as they did when you were looking. Unfortunately Dandy RV in Anniston, Al was bought out by Camping World but we were able to get everything done in a timely manner while we were under warranty. We have a friend that bought a beautiful Sanibel that had slide problems, not only did they contact him through his dealer and personally but sent some one to his home in Tennessee and drove their rig back to the plant for them within a few weeks after reported problem. They have called him every week to give him reports and offered to pay their expenses, gas, food and motel if they decide to come to the plant to pick it up. It is being repaired in under one month. Although I am happy with our rv, I wouldn't buy another Keystone product now. I hope to hear better comments than what we are hearing now. Good luck on your endeavor to get results.
Carole is offline   Reply With Quote