[Andy Smith]

So the park finally returned some calls after about 4 days, and said that they won't refund due to cancellation, and said to be assured that we would have a spot. They said they were working on getting a site manager to send us some photos as a special exception, but have not yet, as they do not keep staff on site (which was a huge red flag for me). We managed to find another campground down the road that we got a spot at and put a refundable deposit at, with a pull through spot and on site staff, along with real amenities. We'll definitely not be going to the first one, but wondering if anyone's been in this boat. They haven't provided any real assurances that we'll fit in any spots there and haven't provided the lease that they said they would have sent a week ago. We were thinking of contacting our bank to dispute the charges. It just seemed really shady but they seem really set on keeping our money and thinking that we're the shady ones.