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I'm not a Ford owner, but I have worked in a dealership. That person sitting in the write up area usually knows less about service and repair than the average person. They know how to "work" you for a higher ticket. Check your owners manual for a maintenance schedule. There should be one for normal driving and for towing or heavy use. If it isn't in the owners manual, ask where their maintenance information comes from and make them show you in print. This is a subject very dear to me-there are way too many "mechanics" out there that just want to make more money off you because you look like you might have it to spend. All good mechanics earn a good check because they are good at repairing vehicles-not because they are good at selling work.
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