Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

campbud · 04-26-2006, 04:13 AM

Collier RV Ctr
7373 Harrison Ave
Rockford, IL 61112

Sales 10 They are not pushy, great to deal with and alot more willing to put more options in then other RV centers we visited.
12/26/06 Update on rating for purchase of our second Montana. Sales this time would be 8.5 Sales person could be on top of things better.

Warranty Service experience- 10 They made sure we did not have to make a return trip (about 2hours away from us) Used again on May 25, 2006 Owner looked into problem and tried to get us what we needed.

Customer Service 9 12/26/2006 I would give 9 again.

Service Department Techs: 10 Our tech that did our PDI with us was excellent..he even hooked up all our sound surround, tv, dvd...we have never had a problem with it! Told us we could call him anytime even on the road! Update 12/26/2006: Again 8.5 forgot some details.

Keystone Service: 9 we only used it one time and were very satisfied. Used again on May 25,2006 would have to rate them a 7 this time and it would be pending the outcome of problem.

04-26-2006, 04:13 AM	#25
campbud Montana Master Join Date: Feb 2005 Location: Posts: 1,502 M.O.C. #3142	Collier RV Ctr 7373 Harrison Ave Rockford, IL 61112 Sales 10 They are not pushy, great to deal with and alot more willing to put more options in then other RV centers we visited. 12/26/06 Update on rating for purchase of our second Montana. Sales this time would be 8.5 Sales person could be on top of things better. Warranty Service experience- 10 They made sure we did not have to make a return trip (about 2hours away from us) Used again on May 25, 2006 Owner looked into problem and tried to get us what we needed. Customer Service 9 12/26/2006 I would give 9 again. Service Department Techs: 10 Our tech that did our PDI with us was excellent..he even hooked up all our sound surround, tv, dvd...we have never had a problem with it! Told us we could call him anytime even on the road! Update 12/26/2006: Again 8.5 forgot some details. Keystone Service: 9 we only used it one time and were very satisfied. Used again on May 25,2006 would have to rate them a 7 this time and it would be pending the outcome of problem.